What is sales and what is selling? Well, let’s discuss this little four-letter word that people really have a poor definition of. And it's a four-letter word that can quite often be the thing that holds people back from achieving all the success they deserve in life.
More importantly, if you're looking at becoming a coach, or you're already a coach, this four-letter word can be responsible for you changing the lives of thousands, if not millions of people.
Or, changing the lives of no one at all.
And this four-letter word is sale.
Nothing actually takes place until a sale is made. So, if I don't actually sell you the benefits of coaching, if I don't actually sell you the new belief systems, if I don't actually sell you how to actually go out there and transform your life, then, unfortunately, nothing actually takes place.
What Is Sales?
I ask this in rooms full of people all over Australia and throughout the world, and quite often, we get a whole range of ideas:
"Selling or a salesperson is a dodgy, manipulative, con-artist."
"Someone that will say whatever they need you to hear in order to get the money off you. "
We get these definitions over and over again. The problem is, these are NOT definitions of a salesperson. These are the definitions of a con artist.
Unfortunately, what some people do inside their minds is they combine the traits of a con artist then they marry across this concept called selling.
So, what is selling? Selling by definition, is, “the ability to improve the condition of somebody's life.” Anytime you increase the quality of somebody's life, you are in fact making a sale.
Now think about this for a second. Imagine you just watched a really cool movie, like it's the best movie ever, and you loved the movie. And you know that one of your friends loves this type of genre or film.
So, the next time you catch up with your friend, you're probably going to tell them how good that film is.
In fact, you are going to sell that movie to your friend. Why? Because you know that your friend loves that kind of film, and you know that when your friend goes to that film, it's going to improve the quality of their life while they're watching it.
They're going to enjoy the film. They’re going to have a great experience, and you're going to have an impact on them enjoying that experience.
Whether you like it or not, you sold your friend that film.
Were you manipulative, lying and conning? You weren't doing any of those things. What you were doing is something that we refer to as caring. Since you care so much for your friend, you went out of your way to influence them to watch that film.
Similarly, let's just say that you go to this incredible restaurant. Or, what you thought was an incredible restaurant.
It was billed as the best thing that you would ever get. The most amazing food out there. But, you got to this restaurant, and it was terrible! The food was disgusting. There were cockroaches running around. I mean, it was just gross!
So the next day, you find out a dear friend of yours is going to the exact same restaurant.
Question: What do you do about it? Just sit there and not say anything? Or, do you go out of your way to make sure your friend never eats at that restaurant?
If you're anything like me, you will go out of your way to make sure that your friend does not eat at that restaurant.
Now, why are you doing that? Are you doing that because you want to try and manipulate them? Are you doing that because you want to con them? No.
You're doing that because you care about them.
Selling Equals Caring
One of the most important things that I’ve ever learned from the question “what is sales” after going through a deeply spiritual journey, doing a lot of energy healing in my time, and then going on to become a coach, is selling equals caring.
That's all it is. Selling is just caring spelt differently.
In the business world, they can't use the word caring.
Imagine this. We go into our Monday meeting, and we're sitting around the table, then the manager says, "Alright, Jenny. How much caring did you do last week?"
And Jenny goes, "Well, I did 17 carings on Friday, 12 carings on Tuesday, and I did a whole bunch of cold caring on Monday."
You can appreciate that the word caring doesn't make sense in the business sense. So instead we use the word sales. I made five sales on Monday, three sales on Tuesday, eight sales on Wednesday, and 17 sales on Friday.
In the business world, we have to come up with a word to define caring, and that word is selling.
When you think about it like this, inside your connection with your friends, inside your intimate relationships that you have with people, inside those moments, the art of selling is simply known as caring.
And when we take away that connection that we have with our close friends, and we take that same level of love and caring into the marketplace, we call it selling.
Until we turn and change the internal definition that we use for that word selling, we'll never take the action to go out there and change people's lives.
Think about this for a second. If inside your mind, your definition of selling is to con people, to manipulate them, to have the gift of the gab, to sell ice to the Eskimos, and so on… If that's your definition of selling, then the question is, will you ever go out of your way to make a sale? And, the answer is no.
Because to sell means that you'll actually live up to the definition of being manipulative, and conning, and so on.
What Is Sales? The TRUE Definition Of Sales – In Conclusion
Until we change the definition of sales inside our minds, we'll never do the one thing responsible for changing people's lives.
When your friend went to watch that movie that you recommended, you made a sale. When your friend didn't go to that restaurant that was terrible, you made a sale.
See, that's what it's all about. Selling equals caring.
I want you to write down 100 times, "Selling equals caring", so you can wire it into your mind and body. So that the next time you go to make a sale, you realise what it actually is.
So what is sales and what is selling? It's the art form of improving the condition of someone's life.
What could be a better thing to sell than selling something like coaching, which by definition is designed to do only one thing: to help people get results and improve the quality of their lives, so they're living true to their fullest potential.
I hope this video and this post, “What Is Sales? The TRUE Definition Of Sales”, has helped. I know it helped me significantly in my life to really reframe and redefine what is selling and what is sales inside my mind and body. Doing so helped me to go out of my way to care for as many complete strangers as possible in the form of selling them services that improve the quality of their lives.
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